Emma
Customer Support
OnlineHire AI Employees that work together to run your business — answering customers, managing emails, booking appointments, and following up 24/7 with shared knowledge and full visibility.
Customer Support
Online
Appointments
Coming soon
Phone
Coming soon
Follow-up
Coming soonChoose an official Praigen Employee or create a unique employee with Employee Studio. Official characters keep a fixed personality, identity and working style.
Available now
Customer Support Employee
Warm, patient and empathetic. Friendly, reassuring support that helps confused customers and handles complaints calmly — never cold or overly brief.
Online
Beta
Email Employee
Professional, focused and concise. Clear business writing for inbox management, replies and thread summaries — direct and efficient while remaining polite.
Sending Emails
Coming soon
Appointment Employee
Organized, polite and detail-oriented. Precise, confirmation-focused booking, rescheduling and reminders.
Coming soon
Coming soon
Phone Employee
Calm, confident and professional. Natural phone conversations with a composed, trustworthy voice — fixed character, not customizable.
Coming soon
Coming soon
Follow-up Employee
Friendly, persistent and tactful. Positive follow-ups and re-engagement without sounding pushy.
Coming soonPraigen employees do not work in isolation. They share business knowledge, conversation history and customer context so work can move smoothly from one employee to another.
All employees use the same approved business information, policies, services and documentation.
Conversations, emails, appointments and follow-ups stay connected to the same customer.
Employees can trigger approved actions and workflows automatically.
Review activity, performance and customer interactions from one dashboard.
Illustrative example — not live platform data.
Emma answered a new customer conversation.
Alex sent the requested product information.
Sarah booked an appointment for Monday.
Olivia scheduled a follow-up for tomorrow.
David completed a customer call.
Preview upcoming AI Employees. These roles are not available to hire yet.
Qualifies leads and guides prospects toward the right next step.
Responds to common social messages with your brand voice.
Keeps answers aligned with your latest product and policy docs.
Handles routine billing questions and payment follow-ups.
Checks in with customers and surfaces renewal opportunities.
Helps nurture campaigns and keep outreach consistent.
Hire from the Praigen Collection as designed, or open Employee Studio to create a custom AI Employee for your business.