Emma
Customer Support
OnlineHire AI Employees that work together to run your business — answering customers, managing emails, booking appointments, and following up 24/7 with shared knowledge and full visibility.
Customer Support
Online
Appointments
Coming soon
Phone
Coming soon
Follow-up
Coming soonStart with the employees your business needs today. Each one specializes in a specific responsibility while sharing the same business knowledge and customer context.
Available now
Customer Support Employee
Answers website conversations, understands customer intent and provides accurate responses using your business knowledge.
Online
Beta
Email Employee
Manages incoming emails, writes replies and continues conversations using context already collected by other employees.
Sending Emails
Coming soon
Appointment Employee
Books, reschedules and confirms appointments while keeping customers and your team informed.
Coming soon
Coming soon
Phone Employee
Handles incoming and outgoing calls, answers common questions and routes important conversations to your team.
Coming soon
Coming soon
Follow-up Employee
Follows up with leads and customers at the right time so opportunities do not go cold.
Coming soonPraigen employees do not work in isolation. They share business knowledge, conversation history and customer context so work can move smoothly from one employee to another.
All employees use the same approved business information, policies, services and documentation.
Conversations, emails, appointments and follow-ups stay connected to the same customer.
Employees can trigger approved actions and workflows automatically.
Review activity, performance and customer interactions from one dashboard.
Illustrative example — not live platform data.
Emma answered a new customer conversation.
Alex sent the requested product information.
Sarah booked an appointment for Monday.
Olivia scheduled a follow-up for tomorrow.
David completed a customer call.
Preview upcoming AI Employees. These roles are not available to hire yet.
Qualifies leads and guides prospects toward the right next step.
Responds to common social messages with your brand voice.
Keeps answers aligned with your latest product and policy docs.
Handles routine billing questions and payment follow-ups.
Checks in with customers and surfaces renewal opportunities.
Helps nurture campaigns and keep outreach consistent.
Hire your first AI Employee, teach it about your business and stay in control from one simple dashboard.