Straight answers about how Praigen works for your business.
Installs on your website in 2 minutes with zero coding. Simply enter your service menu, pricing, and business hours, and your AI Employee is ready to welcome visitors immediately.
No. Praigen handles routine conversations and follow-ups so your team can focus on work that needs a person. You stay in control and can step in anytime.
Yes. Installs on your website in 2 minutes with zero coding. It is trained on your actual service menu, pricing, and business hours to provide instant, accurate answers.
Not at all. Start with Website Chat Employee or Email Employee—whatever fits your business. You can add the other later.
Yes. You can review conversations in your inbox, step in, and override employee replies whenever you need to.
Employees answer strictly from your approved service menu, pricing, and business hours. When an inquiry needs a person, you can take over directly from your dashboard.
Employees reply in the customer’s preferred language. The Praigen dashboard and marketing site support multiple interface languages.
Yes. Conversations, employee activity, leads, and automations are visible in one dashboard so nothing runs in the dark.
Yes. Create automations for specific situations. Each one can target the right customers or trigger at the right time.
Pick a monthly plan with clear conversation allowances that fit your business. If you need more capacity during busy seasons, add prepaid packs that never expire.
Yes. Cancel in billing settings. You keep access until the end of your billing period.
Praigen is built for business use with authenticated access, tenant isolation, and controlled employee behavior. Your workspace data is not shared with other customers.
Yes. You can remove contacts, conversations, and business documents from your account at any time. Contact support if you need full account deletion.
Only authenticated users on your account. Your AI Employees operate strictly inside your business guidelines and approved information.
Email Employee support depends on your connected mailbox setup. Check Docs for current connection options and requirements.
Praigen only messages people who opted in, respects unsubscribes, and spaces outbound messages appropriately. Compliance checks run automatically.
Praigen checks consent, respects unsubscribe requests, prevents duplicate messages, and spaces emails properly so you stay covered.
Trained on your actual service menu, pricing, business hours, and FAQs. Your AI Employee answers strictly from your approved business information.
Yes. Conversations and employee actions are recorded in your dashboard so you always know what happened.