Customer panel

The customer panel is where you manage your account, try the Customer Support Employee, and see employees, inbox, and contacts. Access it after logging in from the homepage.

Logging in

Use Log in or Get started free in the top navigation. After authentication you are redirected to the panel at /panel.

Panel sections

Overview

Dashboard with KPIs (conversations handled, leads captured, emails sent or drafted), your employees, and recent activity. Use it to see how your AI workforce is performing.

Employees

List and manage your AI Employees (e.g. Customer Support, Email). You can hire, edit, activate, or pause employees. Each employee is associated with your tenant.

Chat

A live chat UI that talks to the Customer Support Employee via the Agents API. Your messages are sent as POST /api/v1/events with channel: "web" and event_type: "message". Replies appear in the thread. Use this to test without writing code.

Inbox

Email Employee conversations and messages (drafts, waiting for approval, sent). Connect your email (e.g. Gmail) in Settings to activate the Email Employee.

Contacts

Manage contacts (your end-users). View and segment them; use contact data when sending events to the API (optional contact_id) for personalized context.

Automation & Analytics

Automation rules and analytics for your employees and conversations.

Settings

Profile, email connection (e.g. Gmail for Email Employee), and other account settings.